xyz軟體王

TIC0703--Java 2 Certified Programmer 英文教學光碟正式版
TIC1735--CBT Nuggets Exam Pack 70-451 Microsoft SQL Server 2008 Designing Database Solutions And Data Access英文正式版(Microsoft MCTS SQL Server 2008資料庫開發教學)
TIC2538--Pluralsight com Learning To Program Getting Started 視頻教學 英文教學版
DVD12771--CBT Nuggets Microsoft 98-365 Server Administrator MTA 思科認證網路高級工程師培訓課程：98-365 英文正式版(DVD一片裝)
TIC2153--Digital Tutors Introduction to Lighting in Softimage 2012 (Softimage 2012燈光照明高級訓練教學) 英文正式版

軟體簡介:



CBT Nuggets Help Desk Institute HDI Desktop Support Technician 英文正式版(教學)





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HDI, also known as the Help Desk Institute, is the world’s largest
technical service and support membership association and the industry’s
premier certification and training body. Guided by an international
panel of industry experts and practitioners, HDI is the leading resource
for help desk/support center emerging trends and best practices. HDI
provides members with a vast repository of resources, networking opportunities
and the largest industry event - the HDI Annual Conference and Expo.
HDI is a division of Think Services, Inc.

As of 2009, HDI offered certifications in the following professional
roles:

HDI Customer Support Representative
HDI Support Center Analyst
HDI Support Center Desktop Support Technician
HDI Support Center Manager
HDI Support Center Director
Knowledge Management: KCS Principles
ITIL Foundations v3
HDI hosts the world conference for technical support professionals each
spring, and a conference for service desk professionals each fall. In
addition, HDI produces four major training events throughout the United
States.

HDI, and Help Desk Institute, are registered trademarks of Think Services, Inc.